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Client Comments |
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General Performance Our city of Duluth, Minnesota
constructed a lakefront boardwalk approximately ten years ago as part
of a city adjacent urban interstate highway project. After test trials
using Iron Woods brand Ipe, we elected to use Iron Woods brand Ipe for
the one mile boardwalk along our Lake Superior shoreline. The Iron Woods
have received about every type of punishment and use test known, and remains
in essentially the same condition as when constructed. It retains it's
surface without splintering, checking or other types of wood deterioration.
The use is primarily as a pedestrian boardwalk, yet service and emergency
vehicle use occurs to a limited extent without damage to the wood. During
winter snow seasons, an adjacent bituminous trail is plowed for pedestrian
use with the boardwalk often used by cross country skiers leaving snow
cover over it's surface and edges. "Iron Woods structural
integrity and beauty is totally intact with no maintenance attention other
than sweeping or removing beachrock, boulders and lake debris thrown onto
it during fall and spring off-lake storms." As you know, Continental Bridge is the nations largest designer and manufacturer of pedestrian bridges for use in parks, golf courses, trails, and other recreational and industrial uses. Over the twenty-five years we have been in business, wood decking has been the premier choice by pedestrian bridge owners. Wood is preferred because of it's appearance and its relative lower cost to other options such as concrete, asphalt, and steel. In our early years we used Southern Yellow Pine decking. However, we found it to be too soft and the quality was not consistent. Finally after using your Iron
Woods product, we now have a natural wood decking which is stable, consistent
in quality and beautiful. Our customers rave when they see your wood on
our bridges. Fire Resistance Iron Woods natural fire
retardant capability made it attractive for exterior balcony and boardwalk
use. With our lakefront exposure,
concerns for slipperiness when wet were unfounded because the texture
opens enough to provide good walking traction. Valley Crest would like
to thank you for your participation in the Queensway Bay Landing Project.
We are pleased to confirm that the Iron woods brand Ipe was superior in
grade, quality, color, and availability to the other brands of Ipe procured
for this project. The Iron Woods brand
Ipe supplied was as promised, in complete conformance with the specifications
for the Queensway Bay Landing Project. The timely delivery of Iron Woods
brand Ipe to our subcontractors was in fact critical in achieving and
maintaining a successful construction schedule for their portion of this
contract. We would also like to thank you for coming to our rescue on
the handrail portion of this contract. The availability of large dimension
stock from your inventories saved us from incurring liquidated damages
on this portion of the contract when other vendors failed to meet supply
and price obligations. Timber Holdings Ltd.
was superior in your customer service, providing technical information
and competitive pricing. All in all our Iron Woods experience has been
great! We are now able to offer a premium wood decking to our customers.
I want to thank you and all of your personnel for their wonderful service.
We look forward to many years of continued relationship and many more
satisfied customers. I have been around this business
for more years than I care to admit, and seldom have I run into a company
as exceptional as yours. I am writing this letter
to thank you very much for your cooperation to complete the latest rush
job of the Andong Outdoor Performance Center. We are very happy to complete
the project on time and not pay any penalties. The client has expressed
their satisfaction not only with the quality of the material but also
with your good service. We chose Iron Woods after carefully
investigating the marketplace. We were sold on the fact that you utilize
third party inspection and certification. This is extremely important
for our governmental customers, who demand proof that the product specified
is indeed the product they receive. We also found that your company was
the only supplier that appeared to be committed to environmental protection
of our forests. We feel Timber Holdings
is a very reputable company. Their heart is in the right place. |